When you click this link (uc.skhwc.org.hk), you will leave the website of Hong Kong Sheng Kung Hui Welfare Council Ltd. (the Welfare Council) and go to a third-party website designated by us for an online application system. Only our employees or authorized agents of the Welfare Council can use the personal data collected through this application system to process the applications for the "United Court” Transitional Housing Project in Tung Tau, Yuen Long. We, however, are not responsible for the execution of personal data (privacy) policy relating to the online application system maintained by the third-party website.
H.K.S.K.H. Outreaching Team for Multi-Cultural Community (OTMC)
H.K.S.K.H. Outreaching Team for Multi-Cultural Community (OTMC) aims at providing appropriate support services to the needy individuals of the Ethnic Minorities (EMs) and their families through reaching out and connecting with stakeholders in the community.
Objectives
- To connect the needy EMs with mainstream welfare services
- To improve EMs’ problem solving skills
- To strengthen EMs’ family cohesiveness
- To enhance support network of EMs for their early integration into the local community
- To establish network with community organizations, religious organizations, schools and welfare service units for effective delivery of service
- To mobilize EMs and local residents in pursuit of social inclusion and racial harmony
Service Target
Ethnic minorities (excluding Non-Refoulement Claimants) who live in Sha Tin, Tai Po, North District, Yuen Long, Tuen Mun, Tsuen Wan and Kwai Tsing
Application
- Visit or make a call to our office during opening time
- Visit our outreaching lorry or roadshow
- Referred by individuals or organizations
Mode of Services
OTMC reaches out to common spots of EMs and connects with stakeholders in the community to identify potential EM service users as early as possible. OTMC builds rapport with them to understand their needs in order to provide appropriate supportive, developmental and remedial services.
Service Characteristics
- Reaching out - visiting different districts with 5.5 tonnes lorry to set up roadshows and organize various thematic community activities as well as provision of enquiry service to approach service users
- Cultural Sensitivity - rendering of services by workers with cultural sensitivity to build rapport and trust;
- User-friendly Service - providing interpretation during service delivery by EM interpreters as needed;
- Community network - facilitating EMs to connect with mainstream welfare services
Scope of Service
- Outreaching service - reaching out to EMs through roadshows, community activities, exhibition, home visits etc.;
- Telephone enquiry service - facilitating the understanding of social resources and identifying the needs of EMs;
- Casework Support - conducting initial assessment, arranging direct/referral service, providing immediate intervention and long term casework support for the needy cases to overcome their difficulties;
- Group and Programmes - organizing preventive/ developmental/ therapeutic/ mutual support/ volunteer groups tailored to EM’s welfare needs.
Service charge
Free of charge, except specific groups or programmes
Withdrawal
By giving verbal or written notification to our team
Newsletter "HANDS"
Enquiries
Address |
L102-L103, 1/F, Long Ping Shopping Centre, Long Ping Estate, Yuen Long * Tsuen Wan & Kwai Tsing Sub-team office: |
Tel | 3614 0575(Cantonese & English Hotline) 3611 0844(Urdu and Hindi Hotline) 6996 5594(Tsuen Wan & Kwai Tsing Hotline) |
Fax | 3585 2537 |
otmc@skhwc.org.hk | |
Operating hours | Monday, Tuesday & Saturday:10:00am to 6:00pm
Wednesday:10:00am to 10:00pm Friday:2:00pm to 10:00pm Sunday:10:00am to 2:00pm Closed on Thursdays & public holidays |
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Downloads | Service Leaflet |